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Leveraging QR codes to drive online sales

Updated over 7 months ago

From tasting room to product labels

Your tasting room is a powerful tool to build customer relationships and extend your direct-to-consumer (DTC) strategy. By combining in-person experiences with QR codes, you can connect with visitors, drive online sales, and create loyal customers.


Why QR codes work for spirits brands

  • Instant access: Customers can immediately reach your online store with a scan

  • Seamless experience: Bridge the gap between physical products and digital channels

  • Trackable results: Monitor which placements drive the most traffic and sales

1. Using QR codes in your tasting room

Place QR codes strategically around your tasting room to make online shopping easy for visitors.


Where to place QR codes

  • Tabletops and bar areas: Add to coasters or table signs with messages like "Love what you're tasting? Order online"

  • Business cards and flyers: Provide an easy way for visitors to shop later

  • Checkout counter: Encourage impulse purchases with signs near payment areas

  • Take-home materials: Include on brochures or in gift bags

  • Menus: Place next to featured spirits, linking to specific product pages

Tips for success

  • Include clear messaging: Short prompts like "Shop our collection online" or "Get free shipping"

  • Track performance: Use unique codes for different locations to identify what works best

  • Keep on-brand: Match the design with your overall aesthetic


2. Using QR codes on product labels

Every bottle becomes a gateway to your online store with strategically placed QR codes.


QR code functions

  • Link to your store: Make reordering simple with one scan

  • Share pairing ideas: Direct to recipes or serving suggestions

  • Offer promotions: Include discount codes for online purchases

  • Build loyalty: Connect customers to your loyalty program or email list

Design tips

  • Make it visible: Place in a prominent spot on back labels or neck tags

  • Add instructions: Include brief calls-to-action like "Scan to shop" or "Discover recipes"


3. Train your staff to promote online sales

Your tasting room staff are essential for driving DTC sales through QR codes.


Staff strategies

  • Ask effective questions: "Would you like these products waiting for you at home?"

  • Highlight convenience: Explain how easy online ordering makes enjoying products later

  • Promote limited offers: Create urgency with exclusive online deals

Training approaches

  • Practice scenarios: Role-play conversations about the online store

  • Provide simple scripts: "Scan this code to have your favorites delivered to your door"

4. Maximize the checkout moment

The payment point is your final opportunity to promote online shopping.

Checkout tactics

  • Provide materials: Include cards with QR codes and discount codes

  • Mention promotions: "Use this code for 10% off your first online order"

  • Use branded packaging: Add QR code inserts to gift bags or boxes

5. Offer compelling incentives

Give visitors reasons to continue shopping online after they leave.

Effective offers

  • Time-limited discounts: 10% off when ordering within one week

  • Free shipping: Remove barriers to first online orders

  • Gifts: Small branded items with purchases

  • Exclusive content: Cocktail recipes or behind-the-scenes access

Follow up promptly

  • Send reminder emails before special offers expire

  • Use expiration dates to create urgency

6. Measure and refine your approach

Track performance to optimize your QR code strategy:

  • Monitor sales from different QR code placements

  • Track discount code usage

  • Gather customer and staff feedback

Conclusion

Your tasting room and product packaging are ideal starting points for DTC growth. With strategic QR codes, well-trained staff, and compelling offers, you can convert in-person visitors to online customers, building lasting relationships and boosting sales.

Ready to start? Add QR codes to your tasting room and products, train your team, and watch your online sales grow.

For questions or assistance, contact [email protected].

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