Understanding how payments work in Mash Commerce Cloud™ is essential for effectively managing your business! We have a transparent reporting system that ensures accurate and timely payments by offering detailed data to both distillers and retailers. Let’s explore how the flow of funds operates and how the Monthly Order Report plays a key role in making payments smoother and more efficient.
The monthly order report
1st of the Month: Report Sent to Retailers
What happens:
Retailers receive a detailed Monthly Order Report on the 1st of each month.
What the report includes:
Line-item details: Product names, quantities, and prices.
Order-related expenses: Shipping costs (e.g., free shipping) and redeemed coupons.
Net amounts due: The total amount owed after deductions for applicable expenses.
Purpose:
This early report allows retailers to reconcile data quickly and process payments faster.
15th of the Month: Report Sent to Distillers
What happens:
Distillers receive the finalized Monthly order report on the 15th of each month.
What the report includes:
Adjustments: Any reconciled changes from the retailer’s report.
Final Summary: A complete breakdown that matches the retailer’s payout.
Purpose:
The delay ensures all reconciliation issues are resolved before you receive your report, aligning data with the retailer’s finalized payment.
Why this process matters
Faster payments: Retailers can process payments sooner with the early report, expediting the flow of funds.
Accurate data: The delay in sending reports to distillers ensures reconciliations are complete, reducing errors or discrepancies.
Transparency: Both distillers and retailers have access to detailed, itemized data for cross-referencing and troubleshooting.
FAQs
What should I do if I notice discrepancies in my report?
Contact our support team immediately. We’ll work with the retailer to address and resolve any discrepancies.
When will I receive payments?
Payment timelines depend on your agreement with the retailer, but our reporting system is designed to expedite the process.
Can I access past reports?
Yes, all past Monthly Order Reports are available in your portal under the Finance section.
If you have questions about your reports or payments, reach out to our team at [email protected]. We’re here to ensure your payments are fast, accurate, and worry-free!